Due to the impact of COVID-19, our carriers are prioritizing the delivery of vaccine shipments and as a result, you may experience a delay in receiving your shipment.
United Parcel Service(UPS) is the package service used by Nakto Electric Bike Store. All domestic regular orders are shipped via UPS with NO MINIMUM ORDER AMOUNT. All bulk orders are shipped via Truck. All shipments must be opened, inspected and signed by you or someone on your behalf. All packages are well inspected when they leave our warehouse. If a package is damaged in shipment, you should not accept the package and email firstname.lastname@example.org immediately to report any defects or damages.
To ensure fast delivery and customer satisfaction, we only accept online store orders directly from the United States (except Alaska, Hawaii, Puerto Rico, Guam and the central mountainous regions). All orders are FREE SHIPPING via UPS ground. It usually takes 1 - 3 business days to be processed. To be specific by states as below:
In-store Pickup: FREE!
In-store pickup of your bike is always free and welcome. Assembly service is not included.
NOTE: Open to the Public by Appointment through Contact Us
We Are Not Able to Deliver to the Following
- P.O. Boxes or Parcel Lockers due to size constraints
- Alaska, Hawaii, Puerto Rico, Guam and the central mountainous regions