Return & Refund Policy

Your will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

For Quality Related Reason
For Non-Quality Related Reason

In this case, we only accept return claims within 14 days. To qualify for a return:

  •   The item(s) must have been purchased from
  • Returns will be accepted within 14 days of purchase
  • The item(s) must be in new, unused condition with original packaging
  • Proof of purchase required. 

Original shipping charges are non-refundable. Customers are responsible for ALL shipping costs if they apply to return items.

Return to Nakto Warehouse

Bring your order, with proof of purchase, to our warehouse at 

1683 Sierra Madre Circle, Placentia, 
CA 92870, USA

Return by Mail

  1. Email us at with description of your situation, your order number and date of purchase
  2. Pack the item(s) in the original packaging and ship them back to 1683 Sierra Madre Circle, Placentia, CA 92870, USA
  3. Once your return package has arrived at our warehouse, please allow 3-4 business days for us to process your refund.