Welcome to NAKTO Electric Bike Help Center! We are here to help solve your NAKTO e-bikes' issues quickly and efficiently.
NAKTO Electric Bike Help Center is a Knowledge Base that it is a collection of articles based on the support tickets that NAKTO Customers or Partners submit. Every Knowledge Base article covers a real-life issue or question and may be viewed as a reply to a submitted request helping others to solve a similar problem. This article shows how to use it.
You don't need to be logged in to the NAKTO Electric Bike Help Center to search for articles in the NAKTO Electric Bike Knowledge Base.
To search for articles, follow these steps:
Go to the NAKTO Official Website: https://www.nakto.com/
Find SUPPORT on menu bar
Click Support Center, then you access the Knowledge Page.
In the Search field, start entering the keywords that an article should have. For example, battery, motor, error code, etc.
The top article suggestions are displayed below the Search field.
Select an article from the list and click it.
All articles in the Knowledge Base are grouped into Categories. They are:
Before Purchase: Frequently asked questions about shipping, return and refund policy, warranty policy, products info and other FAQs.
E-bike Information: General info about battery, motor, LCD display, tire and other replacement parts.
Owner Tools: Owner manuals of NAKTO E-bikes and controllers; Videos of e-bike assembly/replacement/adjustment; Ways to trace your order.
After Purchase: Troubleshooting and other FAQs.
To find articles through navigating the categories, follow these steps:
Go to the NAKTO Official Website: https://naktohelp.zendesk.com/
Click a category.
The list of all articles in that category is displayed. Browse through the articles, find the one you need, then click it.
If you have more questions about NAKTO E-bikes, you can submit a request on an article page, follow these steps:
Click Submit a request at the bottom of an article page.
Fill in the fields.
Or you can submit a request at the upper-right corner directly.
- Camel Women 26"
- Folding OX
- Camel Men
- Folding OX
- Super Cruiser
- How To Choose Electric Bike For Women 2022
- How To Choose Electric Bike For Women 2022 JANUARY 5,...
- All You Need To Know About Class 2 Bike
- All You Need To Know About Ebike Classes December 23,...
- Why is Nakto Santamonica so impressive
- Why is Nakto Santamonica so impressive Best fat tire e-bike...
- Halloween Around The World
- Halloween Around The World October 30, 2021 Share: The traditions...